Try at Home – Engrasia
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Sungguh professional. Kain-kain yang dipesan se...
- Sofia, Malaysia (TrustSpot Verified ✓)

Reliable both quality and the price, as well as...
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Barang Sesuai gambar. Thanx Engrasia ;) Rating:...
- Hanly, Malang (TrustSpot Verified ✓)

Saya puas dg kerajinan pembatik Indonesia yg be...
- Natalia Dwi Cahyani, Surabaya (TrustSpot Verified ✓)

Try at Home

Punchline:

  • You can now get the certainty of batik you like before paying
  • If you don't like it, you can simply return it to us for free

Terms of Service:

Payment

  • This service is only available with credit card payment option
  • By submitting your payment infomation to us, you authorize us to charge your credit card in accordance to this policy, including products that are returned late or damaged

 

When do you have to pay

  • While you do not need to charge the full amount, we need to charge Rp 1 to enable authorization on your credit card
  • We will charge the full amount when you decide that you want to keep the products that are sent to you

How to confirm your decision

For each batik you order, you can make 2 types of decisions:

  1. Confirmation
    1. When you confirm, we will charge your credit card that has already been authorized according to the product listed price
  2. Cancellation
    1. If you decide to cancel, we ask for the RESI number from the courier of your choice in order to confirm the return

We will charge the full amount if you do not decide within 3 x 24 hours

Return procedures

  • Batiks need to be in its original condition to be eligible for return
  • We reserve the right to refuse your return if we find our batik is not in its original condition. We will charge the full amount and send the batik back to you
  • We will refund you return shipping fee through into your Engrasia account. You can withdraw your balance after it accumulates to at least Rp. 100.000 
  • We require that you send back the batik with the fastest possible service from courier of your choice with insurance that fully covers the batik price

Fees

  • Shipping is free both ways under most circumstances
  • We may charge your credit card for return shipment fee back when we find that you have consecutively returned multiple times